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When it comes to preparing for your flooring installation, Tile Zone wants you to know all about the steps to take and issues to consider. We want your installation day to be a positive experience and the first of many days of enjoying your beautiful new floor.

Allow us to offer two words of advice: BE PREPARED!

Get ready for the day your new flooring will arrive for installation
Being prepared and involved will help insure that the installation process is done smoothly and efficiently, and, hopefully, eliminate expressions of “I wish I’d asked about…”  Knowing what to expect will also be a lot less stressful on you, your family and your home.  To that point, this document will provide you with many of the things you should be aware of, plan ahead about, and carefully consider.

What to know and do before installation day

Furniture is first on your to do list
Remove all furniture and other objects and materials from the areas where the installation will take place. Our installers will assist you with moving your furniture, but there may be an additional charge for doing so.  Before moving, you’ll also need to empty the contents of china cabinets, closets and the like.  It will be your responsibility to move large, special items such as a grandfather clock or piano.  If you have any questions, please discuss these with your sales representative.  We will not disconnect and/or move any electronic equipment such as computers or big screen televisions.  This must be done prior to installation.

Please remove all appliances or make prior arrangements with your Tile Zone sales representative.  If we are to remove your appliances, remove everything on top and/or inside them before our installers arrive.  We DO NOT disconnect or reconnect gas ranges, ice makers, dishwashers, radiators, washers or dryers.

Climate of your home 
Be aware that the area of installation must be climate controlled (heated or air conditioned). Indoor humidity should be maintained between 45-65%.

Make a decision on your old floor covering
Please consider how your old floor covering will be taken up and disposed of. We recommend that you check with us about the cost and the method of removal and disposal.  If you prefer to remove your present floor covering, do it well in advance to installation to allow for cleanup and floor preparation.

Moldings and Baseboards 
Quarter round wood and baseboard moldings must be removed in all installation areas.  Tile Zone Installers can do this for you. However, we will not be responsible for damage or breakage due to dry or brittle wood.  Painted baseboards, woodwork and paint may need retouching after the installation is complete. If necessary, this is your responsibility.  Tile Zone is not responsible for replacing the woodwork after installation. 

Your existing subfloor may need to be prepared to receive the ceramic, or a new subfloor may be required. We suggest you discuss this with. It is important that the subfloor be as clean and level as possible.  Because certain conditions cannot be known until the old floor covering is removed, an additional charge may be necessary to prepare and/or level the subfloor.  The additional charges will be thoroughly explained by your sales representative.

Know this about your doors
When your new floor is installed, there’s always the possibility that the doors, especially closet doors and bedroom doors, may not clear the new floor and swing free.  Our installers will remove doors and re-hang them providing they fit.  We can help you find a carpenter to trim and re-hang doors if needed. 

Installing new ceramic will produce both dust and waste.  Please cover all items you do not want exposed to dust.  Materials resulting from the installation will be collected by your installer and left at your trash collection site.  Larger materials will be hauled off by the installer for proper disposal.

What to know and do during installation day

Plan on being home
Be prepared to be at home the day of installation and be available in case the installation crew has questions. Your presence will insure that the correct ceramic is installed in the right areas. Because it is difficult to estimate the length and circumstances of each job, some installers may not be able to give you an exact time of arrival. We suggest you be flexible and keep in touch with us.

We insist on wall-to-wall safety
Your installers will use a variety of tools and techniques that can make the work area hazardous. Please make sure that your children and pets are kept out of the work area on installation day.

Walk through, don’t run
We recommend that, prior to the completion of the installation you walk through the job with the chief installer. This will give you the opportunity to ask questions and be clear on any final details.

What to know and do after installation day

If you are sensitive to dust and odors, good ventilation should be established for 48 to 72 hours after installation after installation of a tile floor. 

We recommend during the initial 24-48 hours, you refrain from walking on your floor.  In addition, we recommend during the initial 72 hours after your floor is installed, that you refrain from heavy use.

By Isam.

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